Privacy Policy

Last Updated: March 2, 2026

1. Introduction

JoLloRa (we, our, or us) respects your privacy and is committed to protecting it.

For the purposes of applicable data protection laws (including GDPR), JoLloRa is the data controller.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address and password when you create an account
  • User Content: Stories you generate, save, or share through the App
  • Preferences: Language preferences (English, Spanish, Arabic), theme selections, and age settings

2.2 Information Collected Automatically

  • Usage Data: How you interact with the App, features you use, and time spent
  • Device Information: Device type, OS version, and unique device identifiers
  • Crash Reports: Crash data to help fix issues (via Sentry)

2.3 Information from Third Parties

  • Authentication: Supabase
  • Analytics: Plausible Analytics (privacy-friendly)

We do not sell your personal information. We do not serve personalized ads or use advertising identifiers for targeting.

3. How We Use Your Information

  • Create and manage your account
  • Generate personalized stories based on your preferences
  • Save and sync your stories across devices
  • Improve and optimize the App performance
  • Analyze usage patterns to enhance user experience
  • Respond to your support requests

4. Legal Basis for Processing (GDPR)

  • Consent (for analytics where applicable)
  • Contract necessity (providing App features)
  • Legitimate interests (improving the App)
  • Legal obligations

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information with service providers:

  • Supabase (authentication and storage)
  • Sentry (crash reporting and monitoring)
  • Plausible Analytics (privacy-friendly analytics)

We may disclose information if required by law or to protect rights, safety, and security.

6. Data Security

We use appropriate measures such as encryption in transit (HTTPS/TLS). No method of transmission or storage is 100% secure.

7. Data Retention

We retain information as long as your account is active or as needed to provide features. Deleted accounts are removed within 30 days unless required by law.

8. Your Rights

  • Access, correction, deletion
  • Restriction, portability, objection (EEA/UK)
  • Withdraw consent at any time

To exercise your rights, use our contact form.

9. Children's Privacy

JoLloRa is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be processed in countries other than your own with appropriate safeguards.

11. Changes to This Privacy Policy

We may update this policy by posting the new version and updating the Last Updated date.

12. Contact

For privacy questions, use our contact form.